All guests of Campbell’s Resort are subject to the Terms, Conditions and Policies below.
Terms, Conditions and Policies
As a guest at Campbell’s Resort, you agree to be personally responsible and liable for (a) all charges incurred during your stay in the event the person, company or association identified on your Campbell’s registration form, if any, fails to pay the full amount of such charges and (b) all damage or loss that you (or those staying with you may cause Campbell’s Resort or its property, including all damage or loss caused to items in your guestroom, and any extraordinary cleaning required that is above and beyond what is normal and customary for housekeeping. You further acknowledge and agree that the activities and services that Campbell’s Resort and its staff may recommend from time to time during you stay may expose participants to dangers and risk and hereby agree to release Campbell’s Resort and its owners and employees from any claim, action, damage or expense that may result from my participation or use of such activities and services, except to the extent Campbell’s Resort was willful or reckless in making its recommendation.
Campbell’s Resort is not responsible for loss or damage of any valuables. Campbell’s Resort is also not responsible for theft or damage to vehicles or watercraft parked or moored on resort property.
Campbell’s Resort does not allow pets.
For the health and safety of all of our guests we do not allow pets on property or in guests’ vehicles. There will be a minimum $200 cleaning fee charged for any type or evidence of a pet in the guest room. Please contact us for a list of reputable kennels in the area.
Campbell’s Resort is a NON SMOKING/VAPORIZING Resort.
We do not allow smoking/vaporizing of any form in the guest rooms, on the balconies, nor on the beach side of the property. There are designated smoking/vaporizing areas on the street side of the lodges. There will be a minimum $200 cleaning fee charged for evidence of smoking/vaporizing of any type in a guest room. Smoking/vaporizing marijuana anywhere on our resort property is prohibited.
Check in starts at 4pm. Check out is at 11am.
We will do our best to accommodate an early check in request, but cannot guarantee anything prior to 4pm. We have restrooms, some with showers, on property for guests to use if they would like to change. We encourage you to stop by the desk and pre-register for you to enjoy the property until your room is ready. Just pack a day bag with essentials and leave the rest of your luggage locked in your car.
Late check out requests: Due to expanded cleaning procedures, there will be no late check outs. Check out is at 11am. Guests are encouraged to use the property until 4pm. There are showers and restroom facilities to use while on property.
Complimentary parking, wi-fi and no resort fee.
We offer complimentary parking and wireless internet to all of our guests. We do not charge a resort or hotel fee.
Minimum Night Stay Requirements
Memorial Day through September there is a four night minimum for Suites and Kitchen units as well as a two night minimum on all units for weekends. There is a three night minimum on holiday weekends (Memorial Day Weekend and Labor Day Weekend). We may make exceptions if there is a gap in availability. Please call and one of our reservationists will assist you.
Deposits
In order to secure reservations between Memorial Day Weekend and Labor Day Weekend, an advance deposit in the amount of your first nights room and tax will be processed on the credit card provided at the time of reservation.
Cancellation Policy
Our cancellation policy is 7 days prior to your arrival, unless your reservation was made more than 6 months prior or is over a 3 day holiday weekend, whereby the cancellation policy is 1 month prior to your arrival. Failure to notify Campbell’s Resort within the specified time of cancellation will result in forfeiture of the deposit or a charge to the credit card.
Early Check-Out
Check-out prior to the specified check out date will be subject to an early departure charge as specified by the resort, up to a full day charge.
Extra Cleaning Charge
An additional cleaning charge may be levied for any extraordinary cleaning required that is above and beyond what is normal and customary for housekeeping.
Quiet hours: Quiet hours are from 10pm – 8am. We enforce these quiet hours for the benefit of the resort property and all of our guests. Failure to comply with this policy could result in immediate eviction.
Guests Only
Campbell’s Resort is exclusively for registered guests only. In order to make sure all of our guests have access to our amenities and have the best experience possible, we’ve made the difficult decision to no longer allow day guests. Only registered guests will be allowed on property. Visitors without a rubber resort wristband will be asked to leave.
Resort Wristbands: Campbell’s Resort issues rubber wristbands to all resort guests. We work hard all year to make sure the property is well maintained and in prime condition for everyone staying with us. To ensure the property is being used by our resort guests, wristbands must be worn while on the waterfront side of the property. You will be asked to leave the beach side of the property if you are not wearing a wristband. Guests will be instructed to visit the front desk and charged $25 + tax to replace a lost wristband.
Chaise lounges: We ask that all guests refrain from reserving lawn chairs without being present. If we are notified that a lawn chair has been “reserved” throughout the day, we will remove items on the unattended chair, bag them up and place them behind the lawn chair. We appreciate your cooperation and compliance with this measure.
BBQs for all: The grills are resort property and intended for all of our guests. Please use the grills for your cooking, and then move away to allow use for the rest of our guests.
Floaties: We encourage you to bring personal floaties back to your patio or balcony. Unattended floaties are subject to removal by our team, especially if they obstruct any walking path or are on direct contact with grass. As always, for the safety of our guests, our policy is that there are no floaties allowed in the pools or hot tubs.
Cleanliness: If you pack it in, please pack it out. No littering on the resort grounds.
Amplified music: Loud music is not permitted on resort grounds. Music must be appropriate and played at a low volume.
Floating docks: Rocking the floating docks is unsafe. If the floating dock is tipped over we will enforce $1,500 fine to the responsible parties.
Room moves: Guests who are moving to another room will need to check out of their current room by 11am. We cannot guarantee check in to the new room before 4pm. Guests will be responsible for packing and storing their own items.
Good neighbor: Be respectful to your fellow resort patrons and their families. We know that every guest is trying to have a good time. Please use appropriate language and refrain from loud profanity. We live by the Golden Rule, and hope you will, too.
No feeding ducks and geese: We promise, it’s for your own benefit to keep the lawn, beach, and lake clean!
Number of guests in a guest room: Guests will not be allowed to have more people in the room than the room can sleep. If a room has two queen beds, a maximum of four people will be allowed in the room.
Limited Housekeeping Stay Over service: Our housekeeping team will be providing a limited stay over service each day, unless we are instructed by the guest not to provide service. This means taking out the garbage, refreshing towels, coffee and soaps. This will occur between 9am and 12pm. If the housekeeping team is turned away, they will return the following day. Guests must be out of the guest room during service in our attempt to limit contact. All guest room supplies will be available at the front desk 24 hours a day.
