Find answers to the most commonly asked questions below or click here to see full resort policies.
Q: Do you allow pets?
A: For the health and safety of all of our guests we do not allow pets on property. Please contact us for a list of reputable kennels in the area.
Q: Do you allow smoking/vaporizing?
A: We do not allow smoking/vaporizing of any form in the guest rooms, on the balconies, nor on the beach side of the property. There are designated smoking/vaporizing areas on the street side of the lodges.
Q: What are your check-in/check-out times?
A: Check in is at 4pm. Check out is at 11am.
Q: What if we want to check in earlier than 4pm?
A: We will do our best to accommodate an early check in request, but cannot guarantee anything prior to 4pm. We have restrooms, some with showers, on property for guests to use if they would like to change. We encourage you to stop by the desk and pre-register for you to enjoy the property until your room is ready. Just pack a day bag with essentials and leave the rest of your luggage locked in your car.
Q: What if we want to check out later than 11am?
A: Due to expanded cleaning procedures, there will be no late check outs. Check out is at 11am. Guests are encouraged to use the property until 4pm. There are showers and restroom facilities to use while on property.
Q: Do you charge for parking and WIFI? And is there a resort/hotel fee?
A: We are very happy to say that we offer complimentary parking and wireless internet to all of our guests. We do not charge a resort or hotel fee.
Q: Do you have a minimum night stay?
A: Memorial Day through September there is a four night minimum for Suites and Kitchen units as well as a two night minimum for weekends. There is a three night minimum on holiday weekends (Memorial Day Weekend, July 4th Weekend, Labor Day Weekend and Martin Luther King Jr Weekend). We make exceptions if there is a gap in availability. Please call (509-682-2561) and one of our reservationists will assist you.
Q: What is your cancellation policy?
A: January – December**
7 days notice
*EXCEPTIONS:
*3 Day Holiday Weekends 1 month notice
*Reservations made 6 months in advance 1 month notice
Q: We are coming for a special occasion. Can I add something special to our reservation?
A: Absolutely! We offer special options to all reservations. Just give us a call (509-682-2561) and we will work with you on special requests!
Q: Do you offer room service?
A: Unfortunately, we do not offer room service. The Campbell’s Pub & Veranda is on property for all your dining needs.
Q: Do you offer boat moorage?
A: We have limited boat slips and buoys available in July, August and September. Advanced reservations are required.
Q: What are the closest airports to Campbell’s Resort?
A: The closest airports are Pangborn Memorial Airport in Wenatchee , SeaTac Airport in Seattle and Spokane International Airport in Spokane.
